Refund Policy

At Mehndiwalaa.com, we strive to provide exceptional service and ensure your satisfaction. However, to maintain fairness and transparency, we have established the following refund policy:

1. Refund Eligibility:

• Before Service: If you need to cancel or request a refund before the scheduled mehndi service, please notify us at least 24 hours in advance. You can request a full refund within this timeframe. To request a refund, contact our customer support team at support@mehendiwalaa.com or call us at (+91) 8979181601.
• After Service: Once the mehndi service has been performed, we are unable to issue any refunds. This policy is in place because the service has already been delivered and the artist’s time and resources have been utilized.

2. Refund Process:

• Request Submission: To initiate a refund request before the service, please provide us with your booking details and reason for cancellation.
• Processing Time: Refund requests will be processed within 5-7 business days. The refund will be issued to the original payment method used at the time of booking.

3. Exceptions:

• Exceptional Circumstances: In certain exceptional circumstances, we may consider partial refunds or alternative solutions on a case-by-case basis. Please contact us directly to discuss any special situations.

4. Contact Us:

For any questions regarding our refund policy or to request a refund, please reach out to our customer support team at support@mehendiwalaa.com or call (+91) 8979181601. We are here to assist you and ensure that your experience with Mehndiwalaa.com meets your expectations.

Thank you for choosing Mehndiwalaa.com. We appreciate your understanding and cooperation.